Bulan77 Terms & Conditions – Malaysia Platform Terms of Use

1Definitions & Interpretation

In this Bulan77 Terms & Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "Bulan77" refers to the online entertainment platform operating under the domain bulan77.onl, including all services, products, and features offered.
• "User" or "Member" refers to any individual who registers for and uses Bulan77's services.
• "Account" refers to a user account officially registered on the Bulan77 platform.
• "Balance" refers to the amount of funds in Malaysian Ringgit (RM) available in a user's account for use in betting or gaming.
• "Bonus" refers to bonus credits, promotional offers, or other benefits granted by Bulan77 to users subject to specific terms and conditions.
• "Sports Betting" refers to all betting activities involving sports such as football, badminton, e-sports, and other sports available on the Bulan77 platform.
• "Casino Games" refers to slots, live casino, blackjack, baccarat, roulette, and all other online casino games available on Bulan77.
• "Amendment" refers to any changes, updates, or modifications to these Terms & Conditions made by Bulan77 from time to time.

2Member Eligibility

To register and use Bulan77's services, you must meet all of the following eligibility requirements:

• Aged at least 18 years old at the time of registration.
• A Malaysian citizen or valid permanent resident of Malaysia.
• Has never had an account at Bulan77 previously closed or suspended due to fraud or a breach of terms.
• Not be subject to any active self-exclusion program on any betting platform.
• Acting in a personal capacity and not as an agent or representative of any third party.
• Has never been declared bankrupt by a court of competent jurisdiction.

3Account Registration

Account registration at Bulan77 is free and straightforward. The following conditions and responsibilities apply to the registration process:

• Each individual is only permitted to register one account only. Registering multiple accounts using the same name, phone number, email address, or payment method is strictly prohibited.
• Information provided during registration must be accurate, complete, and up to date. Any false or misleading information constitutes a serious breach of these terms.
• You are solely responsible for keeping your password confidential your account. Bulan77 recommends using a strong password and enabling two-factor authentication (2FA).
• All activity on your account is solely your responsibility, including any activity carried out without your knowledge as a result of negligence in safeguarding your login credentials.
• Contact Bulan77 customer support immediately if you suspect any unauthorised access to your account.
• Bulan77 reserves the right to request identity verification documents (KYC), such as a copy of your Malaysian identification card, at any time — particularly prior to processing withdrawals.

4Deposits & Payments

Bulan77 accepts deposits via the following Malaysian payment methods:

• All deposits must be made using a payment account that registered under your own name. Deposits using another person's account are strictly prohibited.
• Bulan77 does not charge additional processing fees for deposits. However, your e-wallet provider or bank may apply their own charges.
• All transactions on Bulan77 are processed in Malaysian Ringgit (RM) only. No foreign currencies are accepted.
• Bulan77 reserves the right to decline or suspend any deposit suspected of being linked to fraud or illegal activity.
• Any deposit made in error cannot be reversed once the transaction has been successfully processed.

5Withdrawal of Winnings

Winnings earned at Bulan77 may be withdrawn subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to an e-wallet or bank account that is registered under the same user's name with a Bulan77 account.
• Withdrawal processing time is typically 5 to 15 minutes for Malaysian e-wallets and 15 to 30 minutes for bank transfers via DuitNow or FPX.
• Winnings derived from bonus funds are subject to rollover requirements that must be completed before any withdrawal is permitted.
• Bulan77 reserves the right to request identity verification (KYC) before approving withdrawals above a certain amount.
• Withdrawals suspected to be linked to money laundering or fraud will be withheld and reported to the relevant authorities.

6Bonuses & Promotions

Bulan77 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the following general and specific terms:

• Each bonus carries rollover requirements (wagering requirements) that must be met before bonus funds or any winnings derived from them can be withdrawn.
• Bonuses may only be claimed by users who meet all the criteria stated in the relevant promotion's terms.
• A user is only eligible to claim one type of welcome bonus only. Attempting to claim the same bonus more than once is a violation of these terms.
• Bulan77 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Bonus funds cannot be used to fulfill the rollover requirements of other bonuses unless otherwise stated.
• Any abuse of the bonus system, including the use of automated software to fulfil rollover requirements, is strictly prohibited and will result in account closure.
• Bulan77 reserves the right to void bonuses and any associated winnings if fraud or a breach of terms is detected.

7Sports Betting

Sports Betting at Bulan77 covers Malaysia Super League football, EPL, BWF badminton, MLBB esports, NBA, tennis, and over 30 other sports. The following conditions apply to all Sports Betting activity:

• Confirmed bets cannot be cancelled or modified except in cases where Bulan77 offers a cash out and that option is available for the bet in question.
• The odds displayed at the time a bet is confirmed are the odds that will be used to calculate winnings, even if the odds change after the bet has been accepted.
• Bulan77 reserves the right to void or cancel bets in the event of a technical error, significant odds error, or exceptional circumstances beyond Bulan77's control.
• Matches postponed for more than 12 hours from the original time may result in the bet being cancelled and the funds returned to your account balance.
• For accumulator bets, all options in the bet slip must win for the bet to be considered successful. A single incorrect result will cause the entire accumulator to lose.
• Match results used by Bulan77 are the official results declared by the relevant sports governing body. Unofficial or unverified results will not be used.
• Live in-play bets may be suspended or rejected during a match if the system detects anomalies or sudden changes in match conditions.

8Casino Games

All casino games at Bulan77 — including slots, Live Casino, blackjack, baccarat, roulette, and progressive jackpots — are subject to the following conditions:

• All Bulan77 casino games use a random number generator (RNG) independently audited to ensure the fairness and transparency of game results.
• Game results displayed on screen are final. Any dispute based on a player's assumptions or expectations will not be entertained.
• An internet disconnection during gameplay does not affect the outcome of rounds already processed by Bulan77's servers. Server records serve as the definitive reference.
• Certain casino games may not qualify toward the rollover requirements for specific bonuses. Please refer to the relevant bonus terms for details.
• Bulan77 reserves the right to restrict or suspend access to certain games for individual users based on internal risk assessment.

9Prohibited Conduct

The following activities are strictly prohibited on the Bulan77 platform and may result in immediate account suspension or closure:

• Identity fraud — registering or using an account under another person's name, phone number, or personal details.
• Money laundering — using the Bulan77 platform to conceal or transfer funds derived from illegal activities.
• System Manipulation — using software, bots, or automated methods to exploit Bulan77's games or bonus system.
• Collusion agreement — colluding with other players to manipulate game outcomes or bet results.
• Chargeback — filing a chargeback with a payment provider for a legitimate transaction made on Bulan77.
• VPN Usage to mask your actual location in order to bypass geographical restrictions or Bulan77's policies.
• Multiple account registrations to exploit welcome bonus offers or new member promotions.
• Any activity that Bulan77 considers a threat to the security, integrity, or reputation of the platform.

10Account Suspension & Closure

Bulan77 reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Confirmation that the user does not meet the age eligibility requirement (under 18 years old).
• The user has applied for self-exclusion through Bulan77's responsible gambling programme.
• Suspected activity related to fraud, money laundering, or system manipulation.
• Requests from relevant legal authorities.
• Account inactive for more than 12 consecutive months (zero balance).

Users who wish to voluntarily close their account may contact Bulan77 customer support. Any remaining balance will be processed for withdrawal once all rollover requirements have been met and identity verification is complete.

11Liability Cap

Bulan77 hereby sets out our liability limitations as follows:

• Bulan77 is not liable for any financial losses incurred by users as a result of unfavourable betting or gaming outcomes.
• Bulan77 is not liable for service disruptions caused by factors beyond our control, including the user's internet connection, device issues, or natural disasters.
• Information provided on the Bulan77 platform is for entertainment purposes only and does not constitute financial or investment advice.
• Bulan77 does not guarantee that the platform will operate without interruption or error at all times. We strive to maintain maximum uptime, though periodic maintenance may be required.
• Bulan77's total maximum liability to any user under any circumstances shall not exceed the net deposits made by that user in the 30 days preceding the date the claim arises.

12Responsible Gaming

Bulan77 is committed to responsible gaming. We provide a range of tools to help users maintain control over their betting activity:

• Deposit Limit: Users may set daily, weekly, or monthly deposit limits through their account settings. Requests to lower a limit take effect immediately. Requests to increase a limit are subject to a 7-day waiting period.
• Bet Limit: Users may set a maximum limit per bet or per gaming session.
• Self-Cooling Off: An option to temporarily pause account activity for 24 hours, 7 days, or 30 days. This option takes effect immediately and cannot be reversed before the period expires.
• Self-Exclusion: The option to self-exclude from the Bulan77 platform for a period of 6 months, 1 year, 5 years, or permanently. During the exclusion period, the account cannot be accessed and no new account may be opened.
• Self-Assessment: Bulan77 provides self-assessment questions to help users evaluate whether their playing habits may be putting them at risk.

13Privacy & Data Protection

Protecting users' personal data is a priority for Bulan77. The collection, use, and storage of your data are governed by Privacy Policy Bulan77, which forms part of these terms.

• All personal data and financial transactions are protected with encryption SSL 256-bit.
• Bulan77 will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
• Your data may be shared with authorised payment service providers solely for the purpose of processing transactions.
• Users have the right to request access to their personal data, seek corrections, or request deletion, subject to applicable legal and compliance requirements.
• Bulan77 may use cookies to enhance the user experience on the platform. Continued use of the platform is considered consent to the use of cookies.

14Amendments to Terms

Bulan77 reserves the right to update, modify, or amend any part of these Terms & Conditions at any time, with or without prior notice. When amendments are made:

• The latest version of the Terms & Conditions will be published on this page with an updated revision date.
• For material amendments, Bulan77 will endeavour to notify users via an in-platform notice or their registered email.
• Continued use of the Bulan77 platform after any amendments take effect will be deemed acceptance of the revised terms.
• If you do not agree with any amendments, you should discontinue use of the platform and contact customer support to close your account.

15Contact Us

If you have any questions, concerns, or complaints regarding these Bulan77 Terms & Conditions, please contact us through the following channels:

Bulan77's support team is available in both Malay and English to assist you with any queries related to terms, your account, payments, or any technical issues you may encounter.